Due to the Governor’s order, the Public Works Department is temporarily closed. If you have a Public Works emergency, please contact 217-351-4545.
For routine issues, we suggest that you contact us by email at firstname.lastname@example.org. Although email is the preferred method of contact, you may also leave a detailed voice mail message at 217-403-4700. Please make sure to include your contact information and your specific need.
Staff will respond to email and voicemail messages during regular business hours of 7:30 a.m. to 4:30 p.m., Monday through Friday.
- By phone: Call 217-403-4700
- By email: email@example.com
Please see this Public Works Frequently Asked Questions (FAQs) page for answers to some of your questions.
The City will continue to provide timely updates, and we encourage you to visit our Facebook page and website for the latest information. We appreciate the public’s patience and understanding as we work through this situation together.
Public Works Services