Due to the Governor’s order, the Public Works Department facility is temporarily closed to the public. However, you may still contact Public Works by phone at 217-403-4700 between the hours of 7:30 a.m. and 4:30 p.m., Monday through Friday, or via email at firstname.lastname@example.org. There will be reduced staff, so please leave a detailed message if your call goes to voice mail. If you have a Public Works emergency outside of regular hours, please contact 217-351-4545.
Please see this Public Works Frequently Asked Questions (FAQs) page for answers to some of your questions.
The City will continue to provide timely updates, and we encourage you to visit our Facebook page and website for the latest information. We appreciate the public’s patience and understanding as we work through this situation together.
The Public Works Department’s purpose is to develop and maintain the City’s infrastructure, buildings, grounds, and vehicular equipment, and provide specialized community services, such as tree care, recycling service, and parking management. Public Works operates in partnership with the community to develop and maintain its publicly-owned physical assets.
The Department is comprised of a Director who provides direction for three divisions:
- Administrative Services
The Administrative Services Division is responsible for centralized administrative functions of the Department; management of the City’s parking system including enforcement, collection, and meter maintenance; payroll, accounts payable, purchasing; and the multi-family recycling program.
The Engineering Division implements the City’s Capital Improvement Program and constructs capital projects that serve to support City Council goals. The Division also provides engineering review of private design and construction activities to make sure they conform to City requirements, and manages contract maintenance services for City street, sidewalk, sanitary sewer, storm sewer, surface drainage, traffic control, and environmental quality control systems.
The Operations Division is responsible for maintaining City infrastructure such as asphalt pavements, alleys, sanitary and storm sewers, and traffic signals and streetlights within the City. This Division is responsible for fleet management including vehicle purchasing and maintenance. This Division also maintains trees in City rights-of-way, provides concrete repairs on City streets and sidewalks, and administers the Encephalitis Control program. This Division provides snow and ice control, monitors yard waste pick-up programs, and ensures vegetation maintenance on City rights-of-way.