The Public Works Department facility, which includes the Parking Programs Office, has reopened to the public.  Please be aware of the following changes: 

  • Office hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, except for City Holidays.  
  • The office doors are open and ALL visitors to the Public Works facility will be required to wear masks while in the building, regardless of vaccination status.  For those who prefer not to observe the mask requirement, Public Works will continue to offer customer service by phone (217-403-4700) or email ([email protected]).

Please see this Public Works Frequently Asked Questions (FAQs) page for answers to some of your questions.  The City will continue to provide timely updates and encourages you to visit our Facebook page and website for the latest information.  We appreciate the public’s patience and understanding as we work through this situation together.


The Public Works Department’s purpose is to develop and maintain the City’s infrastructure, buildings, grounds, and vehicular equipment, and provide specialized community services, such as tree care, recycling service, and parking management. Public Works operates in partnership with the community to develop and maintain its publicly-owned physical assets.

The Department is comprised of a Director who provides direction for three divisions:

  • Administrative Services
  • Engineering
  • Operations

The Administrative Services Division is responsible for centralized administrative functions of the Department; management of the City’s parking system including enforcement, collection, and meter maintenance; payroll, accounts payable, purchasing; and the multi-family recycling program.

The Engineering Division implements the City’s Capital Improvement Program and constructs capital projects that serve to support City Council goals. The Division also provides engineering review of private design and construction activities to make sure they conform to City requirements, and manages contract maintenance services for City street, sidewalk, sanitary sewer, storm sewer, surface drainage, traffic control, and environmental quality control systems.

The Operations Division is responsible for maintaining City infrastructure such as asphalt pavements, alleys, sanitary and storm sewers, and traffic signals and streetlights within the City. This Division is responsible for fleet management including vehicle purchasing and maintenance.  This Division also maintains trees in City rights-of-way, provides concrete repairs on City streets and sidewalks, and administers the Encephalitis Control program. This Division provides snow and ice control, monitors yard waste pick-up programs, and ensures vegetation maintenance on City rights-of-way.