City Services Directory

Below is a list of City services organized alphabetically by topic. 
This is not a comprehensive list, so if you see something that is missing, please let us know.

A

Abandoned/Inoperable Vehicles
On City Streets: METCAD (non-emergency) 217-333-8911
On Private Property: Neighborhood Services Department 217-403-7070 | [email protected]

Adopt-a Highway Program
Public Works Department: 217-403-4700 | [email protected]

Alarm Registration
City vendor PMAM Corp. handles alarm registrations for the City: 1-888-408-9026

Americans with Disabilities Act (ADA) Services
Equity and Engagement Department: 217-403-8830 | [email protected]

Animal Concerns
METCAD: Non-Emergency 217-333-8911

Apartment Inspections
Neighborhood Services Department: 217-403-7070 | [email protected]

B

Building/Construction Permits
Building Safety Division: 217-403-6100 | [email protected]

Business Licenses
Finance Department: 217-403-8940 | [email protected]

C

Champaign Government Television (CGTV)
City Manager’s Office: 217-403-8710 | [email protected]

City Code and Ordinances
Legal Department: 217-403-8765 | [email protected]

City Court/Ordinance Violations
Legal Department: 217-403-8765 | [email protected]

Community Coalition
Equity and Engagement Department: 217-403-8830 | [email protected]

Commercial Fire Inspections
Fire Department: 217-403-7210 | [email protected]

Crime Prevention and Safety Tips
Police Department: 217-403-6912 | [email protected]

D

Discrimination Concerns/Complaints
Equity and Engagement Department: 217-403-8830 | [email protected]

E

Economic Development
Planning & Development Department: 217-403-8800 | [email protected]

Emergency Services (Police, Fire, & Medical Emergencies)
9-1-1

Enterprise Zones
Planning & Development Department: 217-403-8800 | [email protected]

Equity and Engagement Department
217-403-8830 | [email protected]

F

Fence Regulations
Planning & Development Department: 217-403-8800 | [email protected]

Fire Emergency
9-1-1

Fines/Violations of City Code
Legal Department: 217-403-8765 | [email protected]

Flooding
Public Works Department: 217-403-4700 | [email protected]

Freedom of Information Act (FOIA) Requests
Legal Department: 217-403-8765 | [email protected]

G

Grass (Overgown), Weeds, Nuisance Complaints
Neighborhood Services Department: 217-403-7070 | [email protected]

H

Handicapped Parking Rules and Regulations
Public Works Department: 217-403-4700 | [email protected]

Hazardous Materials
Fire Department: 217-403-7200

Historic Preservation
Planning and Development Department: 217-403-8800 | [email protected]

Home Business Requirements
Planning and Development Department: 217-403-8800 | [email protected]

Home Improvement Programs
Neighborhood Services Department: 217-403-7070 | [email protected]

Homebuyer Assistance Programs
Neighborhood Services: 217-403-7070 | [email protected]

Housing/Community Development
Neighborhood Services: 217-403-7070 | [email protected]

I

Insurance Claims
Human Resources Department: 217-403-8770 | [email protected]ampaignil.gov

J

Jobs/Employment/Online Hiring Center
Human Resources Department: 217-403-8770 | [email protected]

L

Library Cards/Services
Champaign Public Library: 217-403-2000

Licenses/Information for New Businesses
Finance Department: 217-403-8940 | [email protected]

Liquor Licenses/Liquor Commissioner
Liquor Commissioner/Mayor’s Office: 217-403-8720 | [email protected]

M

Maps/Geographic Information Systems (GIS)
Information Technologies Department: 217-403-8970 [email protected]

Medical Emergency
9-1-1

N

Neighborhood Watch/Neighborhood Group Organizing
Neighborhood Services Department: 217-403-7070 | [email protected]

Noise Complaints
METCAD: Non-Emergency 217-333-8911

O

Ordinance Violations/City Court
Legal Department: 217-403-8765 | [email protected]

P

Parking Permits, Payments, Information
Public Works Department: 217-403-4700 | [email protected]

Payments (except Parking and Ordinance Violations)
Finance Department: 217-403-8941 | [email protected]

Police Emergency
9-1-1

Pothole Reporting/Repair
Public Works Department: 217-403-4700 | [email protected]

Property Maintenance/Nuisance Complaints
Neighborhood Services Department: 217-403-7070 | [email protected]

R

Raffle Licenses
Finance Department: 217-403-8940 | [email protected]

Recycling
Public Works Department: 217-403-4700 | [email protected]

S

Security Alarm Registration
City vendor PMAM Corp. handles alarm registrations for the City: 1-888-408-9026

Sewer Backups
Public Works Department: 217-403-4700 | [email protected]

Sign Regulations
Planning and Development Department: 217-403-8800 | [email protected]

Smoke Detector Program
Fire Department: 217-403-7200 | [email protected]

Snow and Ice Removal
Public Works Department: 217-403-4700 | [email protected]

Special Event/Block Party Permits
Police Department: 217-351-4545 | [email protected]

Streets and Sidewalks
Public Works Department: 217-403-4700 | [email protected]

Sump Pumps
Public Works Department: 217-403-4700 | [email protected]

T

Tax Rate Information | Tax Reporting Forms
Finance Department: 217-403-8940 | [email protected]

Tax Increment Finance Districts
Planning and Development Department: 217-403-8800 | [email protected]

Television, Champaign Government (CGTV)
City Manager’s Office: 217-403-8710 | [email protected]

Towed Vehicles
Police Department: 217-351-4545 | [email protected]

Traffic Signals, Signs, Streetlights
Public Works Department: 217-403-4700 | [email protected]

Trash on Private Property
Neighborhood Services Department: 217-403-7070 | [email protected]

Trees on Public Right-of-way
Public Works Department: 217-403-4700 | [email protected]

W

Weeds/Tall Grass/Nuisance Complaints
Neighborhood Services Department: 217-403-7070 | [email protected]

Y

Yard Waste Collection
Yard Waste Collection Hotline: 217-403-8852
Public Works Department: 217-403-4700 | [email protected]

Z

Zoning
Planning and Development Department: 217-403-8800 | [email protected]