City Services Directory

Below is a list of City services organized alphabetically by topic. 
This is not a comprehensive list, so if you see something that is missing, please let us know.

A

Abandoned/Inoperable Vehicles
On City Streets: METCAD (non-emergency) 217-333-8911
On Private Property: Neighborhood Services Department 217-403-7070 | neighborhoodservices@champaignil.gov

Adopt-a Highway Program
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Alarm Registration
City vendor PMAM Corp. handles alarm registrations for the City: 1-888-408-9026

Americans with Disabilities Act (ADA) Services
Office of Equity, Community and Human Rights: 217-403-8830 | humanrelations@champaignil.gov

Animal Concerns
METCAD: Non-Emergency 217-333-8911

Apartment Inspections
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

B

Building/Construction Permits
Building Safety Division: 217-403-6100 | buildingsafety@champaignil.gov

Business Licenses
Finance Department: 217-403-8940 | financedept@champaignil.gov

C

Champaign Government Television (CGTV)
City Manager’s Office: 217-403-8710 | CGTV@champaignil.gov

City Code and Ordinances
Legal Department: 217-403-8765 | legaldepartment@champaignil.gov

City Court/Ordinance Violations
Legal Department: 217-403-8765 | legaldepartment@champaignil.gov

Community Coalition
Office of Equity, Community and Human Rights: 217-403-8830 | humanrelations@champaignil.gov

Commercial Fire Inspections
Fire Department: 217-403-7210 | lifesafety@champaignil.gov

Crime Prevention and Safety Tips
Police Department: 217-403-6912 | police@champaignil.gov

D

Discrimination Concerns/Complaints
Office of Equity, Community and Human Rights: 217-403-8830 | humanrelations@champaignil.gov

E

Economic Development
Planning & Development Department: 217-403-8800 | planning@champaignil.gov

Emergency Services (Police, Fire, & Medical Emergencies)
9-1-1

Enterprize Zones
Planning & Development Department: 217-403-8800 | planning@champaignil.gov

F

Fence Regulations
Planning & Development Department: 217-403-8800 | zoning@champaignil.gov

Fire Emergency
9-1-1

Fines/Violations of City Code
Legal Department: 217-403-8765 | legaldepartment@champaignil.gov

Flooding
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Freedom of Information Act (FOIA) Requests
Legal Department: 217-403-8765 | legaldepartment@champaignil.gov

G

Grass (Overgown), Weeds, Nuisance Complaints
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

H

Handicapped Parking Rules and Regulations
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Hazardous Materials
Fire Department: 217-403-7200

Historic Preservation
Planning and Development Department: 217-403-8800 | planning@champaignil.gov

Home Business Requirements
Planning and Development Department: 217-403-8800 | zoning@champaignil.gov

Home Improvement Programs
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

Homebuyer Assistance Programs
Neighborhood Services: 217-403-7070 | neighborhoodservices@champaignil.gov

Housing/Community Development
Neighborhood Services: 217-403-7070 | neighborhoodservices@champaignil.gov

I

Insurance Claims
Human Resources Department: 217-403-8770 | hr@champaignil.gov

J

Jobs/Employment/Online Hiring Center
Human Resources Department: 217-403-8770 | hr@champaignil.gov

L

Library Cards/Services
Champaign Public Library: 217-403-2000

Licenses/Information for New Businesses
Finance Department: 217-403-8940 | financedept@champaignil.gov

Liquor Licenses/Liquor Commissioner
Liquor Commissioner/Mayor’s Office: 217-403-8720 | liquorlicensing@champaignil.gov

M

Maps/Geographic Information Systems (GIS)
Information Technologies Department: 217-403-8970 IT@champaignil.gov

Medical Emergency
9-1-1

N

Neighborhood Watch/Neighborhood Group Organizing
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

Noise Complaints
METCAD: Non-Emergency 217-333-8911

O

Office of Equity, Community and Human Rights
217-403-8830 | humanrelations@champaignil.gov

Ordinance Violations/City Court
Legal Department: 217-403-8765 | legaldepartment@champaignil.gov

P

Parking Permits, Payments, Information
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Payments (except Parking and Ordinance Violations)
Finance Department: 217-403-8941 | accounting@champaignil.gov

Police Emergency
9-1-1

Pothole Reporting/Repair
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Property Maintenance/Nuisance Complaints
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

R

Raffle Licenses
Finance Department: 217-403-8940 | financedept@champaignil.gov

Recycling
Public Works Department: 217-403-4700 | recycling@champaignil.gov

S

Security Alarm Registration
City vendor PMAM Corp. handles alarm registrations for the City: 1-888-408-9026

Sewer Backups
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Sign Regulations
Planning and Development Department: 217-403-8800 | zoning@champaignil.gov

Smoke Detector Program
Fire Department: 217-403-7200 | lifesafety@champaignil.gov

Snow and Ice Removal
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Special Event/Block Party Permits
Police Department: 217-351-4545 | police@champaignil.gov

Streets and Sidewalks
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Sump Pumps
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

T

Tax Rate Information | Tax Reporting Forms
Finance Department: 217-403-8940 | financedept@champaignil.gov

Tax Increment Finance Districts
Planning and Development Department: 217-403-8800 | planning@champaignil.gov

Television, Champaign Government (CGTV)
City Manager’s Office: 217-403-8710 | CGTV@champaignil.gov

Towed Vehicles
Police Department: 217-351-4545 | police@champaignil.gov

Traffic Signals, Signs, Streetlights
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Trash on Private Property
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

Trees on Public Right-of-way
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

W

Weeds/Tall Grass/Nuisance Complaints
Neighborhood Services Department: 217-403-7070 | neighborhoodservices@champaignil.gov

Y

Yard Waste Collection
Yard Waste Collection Hotline: 217-403-8852
Public Works Department: 217-403-4700 | publicworks@champaignil.gov

Z

Zoning
Planning and Development Department: 217-403-8800 | zoning@champaignil.gov