Administrative Services Team Training
On August 30, 2023, Community Relations Manager, Janel Gomez, presented to the Administrative Services Team (AST) about how to deal with difficult telephone calls, specifically angry citizens. Specific attention was made on how to deal with microaggressions and when customers use racially insensitive language. The team held a discussion on their customer services experiences and […]
Get G.L.A.M
May 2, 2023, the staff from the Equity and Engagement Department met with G.L.A.M (Growing, Learning, Achieving, and Maturing) Girls for dinner. The young ladies recently completed an etiquette training geared towards developing their social manners and dining etiquette. The girls were able to exemplify their proper mannerisms while applying the knowledge they acquired from […]
Planning Staff and Fire Staff coordinate to look at Future Growth
The Planning and Development Department Staff have been working with the Fire Department Staff to look at future growth for the City of Champaign. The Fire Department is performing a study looking at their service areas and response times, while trying to stay in tune with current development patterns and projected growth. Senior Planners Jeff […]