In the latest episode of The Mayor Feinen Podcast, Mayor Feinen sits down with Jeremy Schultz (Public Works) to learn about Champaign’s newest tool – Brightly Citizen Portal. This new system replaces the former SeeClickFix platform and gives residents an easier, faster way to report infrastructure concerns, like potholes, downed trees, traffic signal issues, and more.
Learn how the system works, how to file a report, and how Brightly helps City staff respond more efficiently. They also discuss the benefits of asset tracking, data-driven decision-making, and how residents can stay connected and informed about the services they rely on every day. Whether you’ve used SeeClickFix in the past or are new to reporting City maintenance issues, this podcast will get you up to speed on how Brightly Citizen Portal is improving service delivery in Champaign.
Learn more about and start using Brightly Citizen Portal today through the City’s website!
The Mayor Feinen Podcast is produced by the Communications Division. The video is now playing on CGTV and is available on CGTV Online. The podcast is also available on your favorite podcast platform.