Champaign’s First Responders Answer the Call

Even under the cloud of a global public health pandemic, Champaign’s first responders continued to work around the clock in 2020 to keep our community’s residents and visitors safe, but do you know how busy they are on a daily basis?

In 2020, METCAD, the 9-1-1 dispatch center for Champaign County, answered approximately 214,908 calls, including 99,979 emergency calls and 114,929 non-emergency calls, while dispatching 153,278 of those calls to 35 different police and fire departments in Champaign County. That’s an average of 589 calls per day!

The Champaign Police Department responded to 53,737 emergency and non-emergency calls for service last year. That’s an average of 147 calls for service each day.

And the Champaign Fire Department responded to 8,513 calls for service in 2020 – an average of 23 calls for service per day.

Our community’s first responders stand by ready to help you in your time of need. Call 9-1-1 to report an emergency, or 217-333-8911 for non-emergency requests for service (noise complaints, parking problems, etc.).