Items tagged: Metcad

METCAD 9-1-1 Celebrates National Public Safety Telecommunicator Week – April 11-17

METCAD 9-1-1 is celebrating April 11-17, 2021, as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International is celebrated annually and honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens. In […]


Champaign’s First Responders Answer the Call

Even under the cloud of a global public health pandemic, Champaign’s first responders continued to work around the clock in 2020 to keep our community’s residents and visitors safe, but do you know how busy they are on a daily basis? In 2020, METCAD, the 9-1-1 dispatch center for Champaign County, answered approximately 214,908 calls, […]


METCAD Supervisors Receive “Patriotic Employers” Award

In August 2020, the Employer Support of the Guard and Reserve (ESGR) awarded METCAD 9-1-1 Supervisors Jennifer Frost and Karen Clevenger the “Patriotic Employers” Award.  ESGR is a Department of Defense program that was established in 1972 to promote cooperation and understanding between Reserve Component Service members and their civilian employers and to assist in […]


Telecommunicator I Virtual Information Meeting

On August 27, 2020, staff from METCAD and the Human Resources Departments hosted a virtual information meeting about the Telecommunicator I recruitment process. Presenters included METCAD Operations Manager Betsy Smith and Telecommunicator Supervisor Jennifer Frost, and Human Resources Specialist Stacy Rachel. Topics included METCAD history and organizational structure, Telecommunicator job overview and duties, salary and […]


Champaign Police, Fire, and METCAD 9-1-1 “Jump Into Action” to Fight Hunger

First responders from Champaign Police, Champaign Fire, METCAD 9-1-1, and Mayor Feinen participated in the Eastern Illinois Foodbank “Jump into Action” repack event on December 2-3, 2019. Teams from local public safety departments volunteered their time and went head-to-head to compete to see who could repackage the most meals in one hour. Financial donations to […]


METCAD Holds Informational Meeting for Telecommunicator I Recruitment

On Wednesday, June 19, METCAD hosted an informational meeting for people interested in learning more about the position of Telecommunicator I.  The event, which drew approximately 30 people, was organized to provide an opportunity for potential applicants to develop an understanding of the METCAD structure, the responsibilities and expectations of being a Telecommunicator (TC), and […]


METCAD Holds Telecommunicator Recruitment Meeting

On Thursday, May 24, 2018 METCAD hosted an informational meeting for people interested in learning more about the position of Telecommunicator I (TC).  The event, which drew approximately 30 people, was organized to provide an opportunity for potential applicants to develop an understanding of the METCAD structure, the responsibilities and expectations of being a Telecommunicator, […]


The big 5­-0! That’s right, Champaign Connection Celebrates a Special 50th Episode

On this special 50th episode of Champaign Connection, we broke out of the studio to visit the beautiful Boneyard Creek Second Street Reach where we learned about the City’s many successful stormwater management projects, and what new stormwater projects are on the horizon.  Then it was back to the studio where we learned about the many tools the […]


Update – Residential Fire – 908 S Oak Street

The Champaign Fire Department responded to 908 S Oak Street on January 22, 2016, for a report of a fire with people trapped. Initial reports were that several people were trapped inside.  Fortunately all the residents made it out and only one suffered minor burns.  There are many reasons why this fire didn’t turn into […]


Text-to-911 is not yet available in Champaign County

Text-to-911 is not yet available in Champaign County. If you have an emergency, please place a voice call to 9-1-1. Confusion exists over the announcement that as of today (May 15, 2014) text to 9-1-1 is available nationwide. In an agreement with the National Emergency Number Association (NENA) and the Association of Public-Safety Communication Officials […]