December Service Requests

Citizens and City staff submitted 185 total requests during December 2014. This was a 6% decrease from November’s 197 calls. The chart below tracks the number of requests recorded each day by staff.

December Service Requests by Date

Citizens using the mobile phone application, SeeClickFix, reported 26 (14%) of the issues.

 

December Service Requests by Category

Asphalt had a total of 42 (23%) requests. The Sewer Section responded to 36 (19%) miscellaneous requests and 32 (17%) sewer-related calls for a total of 68 (37%) service requests. The Traffic and Lighting Section was close with 30 (16%) calls for electrical problems. The most frequent complaint was for pothole repair with a total of 32 (17%) requests. The second most frequent call was for sewer backup with 19 (10%). In third place was the request to pick up dead animal(s) with 14 (8%) calls.