April 2013 Public Works Service Requests

A total of 602 service requests from citizens and City staff were recorded during April 2013 in the Public Works Department. This count increased by 102 (22%) requests compared to the 494 requests that were received in March. The chart below tracks the number of requests recorded each day by staff.

Service Requests by Date for April 2013

Seventy-one (12%) of the total number of service requests were submitted through SeeClickFix, a mobile phone application.

Service Requests by Category for April 2013

The City received heavy rainfalls during the month of April. As a result, requests related to flooding and sewer backups were numerous, and the Sewer Section received the most calls for service at 179 (30%). The Asphalt Section received the second largest number of requests at 158 (26%). 

Despite the drainage issues this month, pothole repair requests were the most numerous at 134 (22%). Sewer backup calls came in second with 122 (22%) calls. Pick up dead animals was in third place with 29 (4.8%) and flooding calls were actually fourth with 25 (4%).