Emergency Shelters, Warming/Cooling Centers, Soup Kitchens

Below is a list of emergency shelters, warming/cooling centers, soup kitchens, and other services available to those in need.  This information is updated whenever the City of Champaign is notified of changes by service providers.
Information on this page was accurate when posted but is subject to change without notice.


Any updates, including extended hours or services will be posted here:


Coordinated Entry-Centralized Intake for Homeless (CIH) Assessments

If you are experiencing homelessness and live in Champaign County, CIH may be able to connect you to a homeless assistance program that can help. Please send an email (address below) to inquire about CIH and to schedule your assessment. To begin the CIH process, you will be asked to provide the following:

  • Third party homeless verification (this can be obtained from various community organizations, including CU at Home, Cunningham Township Supervisors Office, City of Champaign Township Office, etc.)
  • Photo ID
  • Social Security card(s)
  • Birth certificate of minor child(ren)
  • Disability verification (if applicable)

When a homeless assistance program has a vacancy and you are the next eligible household based on the prioritization established by the Continuum of Service Providers to the Homeless, you will be referred to the homeless assistance program. Each homeless assistance program has individual and specific eligibility requirements.
Contact: Email [email protected].

Services for Men

C-U at Home Men’s Emergency Shelter

Shelter for men provided year-round, 365 days a year. Intakes are from 8:00 a.m. to 5:00 p.m. Monday-Friday. Light snacks available. Showers and laundry are available in emergency situations.
Location: C-U at Home (70 E Washington, Champaign)
Contact: Thomas Welte, 217-819-4569 or 217-649-2200
After Hours Contact: C-U at Home Outreach Hotline – 217-888-0329

Services for Women

Austin’s Place (a program of C-U at Home) — Overnight Shelter for Women

Austin’s Place provides overnight emergency shelter for women year-round. Intakes are from 8:00 a.m. to 5:00 p.m Monday-Friday. Light snacks are provided. Showers and laundry are also available.
Location: C-U at Home (70 E Washington, Champaign)
Contact: Chloe Hanson – 217-819-4569
After Hours Contact:  C-U at Home Outreach Hotline – 217-888-0329
For Updates: Follow Austin’s Place on Facebook for the latest shelter news and events or visit their website – shelter-austinsplace.weebly.com

Services for Families and Children

Emergency Shelter for Families with Children

To inquire about the Emergency Shelter for Families (ESF), please contact the Champaign County Regional Planning Commission using the information below. One or more parent (or legal guardian) age 18 or over with child(ren) under the age of 18 and Champaign County residents. Family household size is a maximum of six people. The head of the household needs to be biologically or legally related to the child(ren). Expecting women with no current children may be housed by program (must be in last trimester of pregnancy). Guests will be allowed weekly increments of stay, up to 30 days, as long as the guests are actively participating in case management services and working toward finding a more stable housing option.
Contact: Email [email protected]. If you do not have access to email, you may call 217-328-3313 and request an email be sent on your behalf.

Families with Urbana School Children

Cunningham Township runs an emergency shelter program for families with children enrolled in the Urbana School District or who have children staying overnight at Crisis Nursery who have no other place to stay. The program has two rooms with microwave cooking only. Families are prioritized based on need and must be screened prior to placement. Family size limited to four people. Families will be allowed weekly increments of stay, up to 30 days, as long as the guests are actively participating in case management services and working toward finding a more stable housing option.
Contact: Ask your Urbana School Counselor or Crisis Nursery to make a referral.

Crisis Nursery

Crisis Nursery is the only emergency-based childcare facility open 24 hours, 365 days a year serving ages birth through six. It is open for the entire community to access with no fees or income eligibility. Besides safe shelter for children, they also provide home visiting, play groups, support groups, case management, and parenting education to strengthen parent skills and confidence. In addition, Crisis Nursery provides diapers, formula, clothing, etc. to any community member in need. They believe that asking for help is a sign of strength. Families who may be experiencing a crisis are welcome to call to begin the process of scheduling care for their child(ren).
Contact: 217-337-2730

Regional Office of Education

The Regional Office of Education is a resource for homeless families with children and youth who are of school age. Pre-school age children also receive services to ensure access to early childhood and preschool programs. Verification of school enrollment is required. Services include providing school supplies, physical education clothing, transportation, alarm clocks, or special school fees such as those for field trips, pictures, and book clubs. In addition, funding is available for tutoring and to assist with the cost of educational summer programs.
Contact: 217-893-3219  (Monday-Friday 8:00 a.m. – 4:30 p.m.)


Daily Bread Soup Kitchen

The Daily Bread Soup Kitchen’s mission is to feed the hungry in our community. Currently, they provide a hot, nutritional meal in a biodegradable clam shell box, plus a hearty sack lunch, to-go, from 11 a.m. to 12:30 p.m., seven days a week. Because of COVID-19, they cannot currently offer inside dining.
Location: 116 N. First St., Champaign
Contact: 217-356-7687
Website:  dailybreadsoupkitchen.com

Canteen Run

The Canteen Run is a mobile truck that offers food, drinks, blankets, and human kindness to those on the streets on Monday, Tuesday & Wednesday from 6:30 p.m. – 9:00 p.m. Drivers are needed and require a background check. Training is provided on the spot.
Contact: Barb Davies or Jason Fisher at [email protected]

The Jubilee Café

Located in the basement of the Community United Church of Christ, the volunteer-based café provides fresh, home-cooked meals every Monday from 5:00 p.m. – 6:30 p.m. to college students and local residents struggling with food insecurity.
Location: 805 S. Sixth St., Champaign

For a list of other food pantry and soup kitchen locations, dates, and hours call 211 or 1-888-865-9903.


Daytime Warming/Cooling Centers

The Phoenix Daytime Drop-In Center

The Phoenix provides a year-round drop-in center and winter daytime warming site for those in our community that need a place to be. Hours of operation are Monday-Friday from 12:00 p.m.-5:00 pm. Additional hours may be added (ranging between 7:30 a.m.-8:30 p.m.) when daytime “feels like” temperature drops below 10-degrees and is based on volunteer manpower.
Location:  70 E. Washington St., Champaign
Contact:  217-819-4569
Website:  cuathome.us

Salvation Army Stepping Stone Program and Daytime Warming Center

The Stepping Stone Program is a transitional housing program that will house men, women and families who present as homeless and who commit to working the program. Participants do not need to be employed. Capacity is limited due to space and staffing, so agencies must contact the Program Manager before referring. The Salvation Army Red Shield Center on Market Street also serves as a daytime warming center Monday through Friday from 9 a.m. – 3:00 p.m.
Location: 2212 N. Market St., Champaign

Other Daytime Warming/Cooling Options

Public buildings, including libraries and municipal (city, state and federal) buildings, during normal business hours.

General Services

Courage Connection

Individuals or families fleeing domestic violence should contact Courage Connection’s Domestic Violence hotline which is open 24/7.  If you are in immediate danger call 911.
Hotline: 1-877-384-4390

Rape Crisis Hotline

Hotline: 217-384-4444 – available 24/7

Mental Health Professionals

Contact a mental health professional free of charge.
Contact: Text TALK to 552020 (for English service) or text HABLAR to 552020 (for Spanish service)

Additional Resources

City of Champaign Township

For Champaign residents only:
General Assistance/Transitional Assistance (GATA): For individual clients without dependents that currently either have a Social Security application in process and are awaiting an approval or have an appeal in with Social security and are awaiting a result from that. This is a monthly stipend of $304 until the client is approved for Social Security payments. Clients must reside in the Champaign city limits and are incapable of working due to their disability.
Contact: Dawn at 217-403-6124.

Emergency Rental Assistance: For households that currently have a past due rent balance and have either a landlord’s notice to vacate or a court-ordered eviction or are moving into the City of Champaign Township limits and need assistance with a deposit. Clients must prove household income and they also cannot have received in the past two years. A household can receive up to $600 once in every two year period.
Contact:  Bailee at 217-403-6124.

Cunningham Township

For Urbana residents only:
Cunningham Township provides General Assistance (monthly check) for those out of work or disabled seeking SSI, rental assistance for homeless individuals needing move in assistance or those facing evictions, and food pantry deliveries. Serves residents regardless of immigration or citizen status.
Contact: Apply for help at cunninghamtownship.org, call 217-384-4144, email [email protected], or get an application at 205 W. Green St., Urbana. Hablamos Español at 847-701-4217.

Lifeline Free Phone Service

Known as “Obama phones” this is a free phone service for low income residents with a social security number. 3GB data, unlimited texts, and 250-350 voice minutes each month. Qualifications are based on income. You can use one of these to apply: tax return, pay stubs, SSI letter, unemployment letter, SNAP, Medicaid, housing voucher, or General Assistance letter. Apply directly through one of these phone service providers:
Virgin: assurancewireless.com or call 1-888-321-5880 – free phone provided
Access: accesswireless.com or call 1-888-900-5899 – free phone provided
Safe Link: safelinkwireless.com or call 1-800-723-3546. Must have your own phone – such as a TracFone

Community Resource Center

Community Resource Center at OSF Heart of Mary Medical Center hours 7:00 a.m.-6:30 p.m.
Contact: 217-337-2635