Information on this page is subject to change without notice.
Any updates, including extended hours or services will be posted here:
May 12: Due to staffing shortages, the CU at Home Men’s Emergency Shelter, CU at Austin’s Place, and CU at The Phoenix are all temporarily closed. CU at The Phoenix will be open for shower opportunities and mail pickup ONLY Tuesday through Friday from noon – 2 pm.
Coordinated Entry-Centralized Intake for Homeless (CIH) Assessments
If you are experiencing homelessness and live in Champaign County, CIH may be able to connect you to a homeless assistance program that can help. Please send an email to the address below to inquire about CIH and to schedule your assessment.
To begin the CIH process, you will be asked to provide the following:
- Third party homeless verification (this can be obtained from various community organizations, including CU at Home, Cunningham Township Supervisors Office, City of Champaign Township Office, etc.)
- Photo ID
- Social Security card(s)
- Birth certificate of minor child(ren)
- Disability verification (if applicable)
When a homeless assistance program has a vacancy and you are the next eligible household based on the prioritization established by the Continuum of Service Providers to the Homeless, you will be referred to the homeless assistance program. Each homeless assistance program has individual and specific eligibility requirements.
Contact: Email email@example.com. If you do not have access to email, you may contact 217-328-3313 and request an email be sent on your behalf.
Services for Men
CU at Home Men’s Emergency Shelter – Temporarily Closed
Emergency Winter Shelter for men provided year-round, 365 days a year. Intakes begin at 8:00 pm-7:00 am and are available throughout the night. Light snacks available, but no meals served. Showers and laundry are not available.
Location: C-U at Home (70 E Washington, Champaign)
Contact: Aleta Keith, 217-819-4569 or 217-649-2200
After Hours Contact: C-U at Home Outreach Hotline – 217-888-0329
Services for Women
C-U at Austin’s Place (Program of C-U at Home) — Overnight Shelter for Women – Temporarily Closed
Austin’s Place provides overnight emergency shelter for women year-round. Intakes 8:00 pm-7:00 am and are available throughout the night. Light snacks are provided. Showers and laundry are not available.
Location: C-U at Austin’s Place (504 N. Market St., Champaign)
Contact: Aleta Keith – 217-819-4569
After Hours Contact: C-U at Home Outreach Hotline – 217-888-0329
For Updates: Follow Austin’s Place on Facebook for the latest shelter news and events or visit their website – shelter-austinsplace.weebly.com
St. Andrews Church
Free community meal on Wednesday’s at 5:30 pm followed by fellowship, Bible study, and discussion.
Showers available for women on Tuesday and Friday from 10:30 am – 2 pm during the Austin’s Place operating season.
Location: 909 S. Wright St, Urbana
Services for Families and Children
Emergency Shelter for Families with Children
To inquire about the Emergency Shelter for Families (ESF), please send an email the Champaign County Regional Planning Commission using the information below. Include your name and phone number so that an ESF representative may contact you to start the process. One or more parent (or legal guardian) age 18 or over with child(ren) under the age of 18 and Champaign County residents. Family household size: max 6 people. The head of the household needs to be biologically or legally related to the child(ren). Expecting women with no current children may be housed by program (must be in last trimester of pregnancy). Guest will be allowed weekly increments of stay, up to 30 days, as long as the guests are actively participating in case management services and working toward finding more stable housing option.
Contact: Email firstname.lastname@example.org. If you do not have access to email, you may call 217-328-3313 and request an email be sent on your behalf.
Families with Urbana School Children
Cunningham Township runs an emergency shelter program for families with children enrolled in Urbana School District or who have children staying overnight at Crisis Nursery who have no other place they can stay. The program has two rooms with microwave cooking only. Families are prioritized based on need and must be screened prior to placement. Family size limited to 4 people. Families will be allowed weekly increments of stay, up to 30 days, as long as the guests are actively participating in case management services and working toward finding more stable housing option.
Contact: Ask your Urbana School Counselor or Crisis Nursery to make a referral.
Crisis Nursery is the only emergency-based child care facility open 24 hours, 365 days a year serving ages birth through six. It is open for the entire community to access with no fees or income eligibility. Besides safe shelter for children, we also provide family support and parenting education to strengthen parent skills and confidence. We believe that asking for help is a sign of strength. Families who may be experiencing a crisis are welcome to call and begin the process of scheduling care for their child/children.
Regional Office of Education
The Regional Office of Education is a resource for homeless families with children and youth who are of school age. Pre-school aged children also receive services to ensure access to early childhood and preschool programs. Verification of school enrollment will be required. Services include providing school supplies, physical education clothing, transportation, alarm clocks, or special school fees such as those for field trips, pictures, and book clubs. In addition, funding is also available for tutoring and to assist with the cost of educational summer programs.
Contact: 217-893-3219 (Monday-Friday 8:00 a.m. – 4:30 p.m.)
Daily Bread Soup Kitchen
The Daily Bread Soup Kitchen’s mission is to feed the hungry in this community. Currently, they are providing a hot nutritional meal in a biodegradable clam shell box, plus a hearty sack lunch, to-go, from 11 am to 12:30 pm, 7 days a week. Because of COVID-19, they cannot offer inside dining.
Location: 116 N. First St., Champaign
The Canteen Run is a mobile truck that offers food, drinks, blankets and human kindness to those on the streets on Monday, Tuesday & Wednesday 6:30 PM- 9 PM. Drivers are needed and require a background check. Training is provided on the spot.
Contact: Barb Davies or Jason Fisher at email@example.com
The Jubilee Café
Located in the basement of the Community United Church of Christ, the volunteer-based café provides fresh, home-cooked meals every Monday from 5:00 p.m. – 6:30 p.m. to college students and local residents struggling with food insecurity.
Location: 805 S. Sixth St., Champaign (in Campustown)
For a list of other food pantry and soup kitchen locations, dates, and hours contact 211 or 1-888-865-9903.
Daytime Warming/Cooling Centers
The Phoenix Daytime Drop-In Center – Temporarily Closed Except for Showers and Mail Pick Up Tues-Fri noon – 2 pm
The Phoenix provides a year-round drop-in center and winter daytime warming site for those in our community that need a place to be. Hours of operation include Tuesday-Friday from noon-5:00 pm. Additional hours to be added (ranging between 7:30 am-8:30 pm) when daytime “feels like” temperature drops below 10-degrees and are based on volunteer manpower.
Location: 70 E. Washington St., Champaign (the former TIMES Center)
Salvation Army Stepping Stone Program and Daytime Warming Center
The Stepping Stone Program will house men, women and families who present as homeless and who commit to working the program. Capacity is limited, so agencies must contact the Program Manager before referring. The Salvation Army Red Shield Center on Market Street also serves as a daytime warming center Monday through Friday from 9 am – 4 pm.
Location: 2212 N. Market St., Champaign
Other Daytime Warming/Cooling Options
The Phoenix, public buildings such as libraries, municipal (city, state and federal) buildings during normal business hours are also available.
Individuals or families fleeing domestic violence should contact Courage Connection’s Domestic Violence hotline which is open 24/7. If you are in immediate danger, call 911.
Rape Crisis Hotline
Hotline: 217-384-4444 – available 24/7
Mental Health Professionals
Contact a mental health professional free of charge.
Contact: Text TALK to 552020 (for English) or text HABLAR to 552020 (for Spanish)
For Urbana residents: Provides General Assistance (monthly check) for those out of work or disabled seeking SSI, rental assistance for homeless needing move in assistance or those facing evictions, and food pantry deliveries. Serves residents regardless of immigration or citizen status
Contact: Apply for help online toi.org/township/champaign-county-cunningham-township, call 217-384-4144, email firstname.lastname@example.org or get an application at their door (205 W. Green St., Urbana). Hablamos Español a 847-701-4217.
City of Champaign Township
For Champaign residents: Provides General Assistance for those who are disabled with active SSI applications and rental assistance for the homeless needing move in assistance or facing evictions.
Contact: cctownship.com or 217-403-6120.
Lifeline Free Phone Service
Known as “Obama phones” this is a free phone service for low income residents with a social security number. 3GB data, unlimited texts, and 250-350 call minutes each month. Qualifications are based on income. You can use one of these to apply: tax return, pay stubs, SSI letter, unemployment letter SNAP, Medicaid, housing voucher, or General Assistance letter. Apply directly through one of these phone service providers:
Virgin: assurancewireless.com or call 1-888 321-5880 – free phone provided
Access: accesswireless.com or call 1-888-900-5899 – free phone provided
Safe Link: safelinkwireless.com or call 800-723-3546. Must have your own phone – such as a TracFone
Community Resource Center
Community Resource Center at OSF Heart of Mary Medical Center hours 7:00 am-6:30 pm.