Information on this page is subject to change without notice.
Any updates, including extended hours or services will be posted here:
CU at Home Men’s Emergency Shelter has relocated to the Douglass Community Center Gym (512 E. Grove St. Champaign).
Phoenix Drop-In Center hours have been extended to: Mon-Fri 9:00 am – 5:00 pm, Sat & Sun – 9:00 am – 4:00 pm
Austin’s Place has relocated to First United Methodist Church (210 W. Church, Champaign). Women should go to the shelter between 7:30-8:00 pm for intake. Someone will be waiting in the glass vestibule right on Church St. for women seeking shelter.
If you are experiencing homelessness and live in Champaign County, Centralized Intake may be able to connect you to housing or services that can help. When a homeless assistance program has a vacancy and you are the next eligible household based on the prioritization established by the Continuum of Service Providers to the Homeless, you will be referred to the homeless assistance program. Each homeless assistance program has individual and specific eligibility requirements
Current Walk-in Hours and Locations:
- The Phoenix Drop-in Center – 70 E. Washington St., Champaign – Tuesdays from 12:00 p.m. – 4:00 p.m.
- Illinois workNet Center – 1307 N. Mattis Ave., Champaign – Thursdays from 9:00 a.m. – 12:00 p.m.
- Salt & Light – 1819 S. Philo Road, Urbana – Mondays 5:00 p.m. – 8:00 p.m.
- Community Service Center of Northern Champaign County – 520 E. Wabash Ave., Suite 1, Rantoul – Every 4th Wednesday – 1:00 p.m. – 3:00 p.m.
Walk-in clients are required/strongly encouraged to bring with them:
- Verification of your homeless situation. This could include an eviction notice, letter from a case manager or friend stating where you are currently sleeping and must include the date and their contact information. Required
- Photo Identification
- Social Security Card(s)
- Birth Certificates for Minor Child(ren)
- Disability Verification (if applicable)
Services for Men
CU at Home Men’s Emergency Shelter
An emergency winter shelter for men will be open daily through April 30, 2020, from 8:00 p.m. – 7:00 a.m. Light snacks are available, but no meals are served. Showers and laundry are not available.
Location: C-U at Home, 70 E Washington, Champaign (former TIMES Center location)
Contact: Aleta Keith, 217-819-4569 or 217-649-2200
After Hours Outreach Hotline: 217-888-0329
Services for Women
Austin’s Place — Overnight Shelter for Women
Austin’s Place provides overnight emergency shelter for women during the winter months. It is open daily through April 30, 2020, from 7:30 p.m. – 7 a.m. Screening and intake takes place at Courage Connection in Downtown Champaign from 6:00 p.m. – 7:30 p.m. nightly. Transportation to the shelter is provided by shelter volunteers. Light snacks are provided. Showers and laundry are not available. Guests are provided with bus tokens in the morning.
Location: Intake at Courage Connection, 504 E. Church St., Champaign
Contact: Ruth Moore – 217-356-9078
After Hours Outreach Hotline: 217-888-0329
St. Andrew’s Church
St. Andrew’s Church provides shower facilities for women on Tuesdays and Fridays from 10:30 a.m.- 2:00 p.m. during the Austin’s Place operating season. A free community meal is available at 5:45 p.m. on Wednesdays, followed by fellowship, bible study, and discussion.
Location: 909 S. Wright St., Urbana
Services for Families and Children
Emergency Shelter for Families with Children
Attend a Centralized Intake for Homeless (CIH) walk-in appointment to be assessed and registered on the CIH priority list. Information about the walk-in days, times, and locations are available by calling 217-819-4117 or United Way’s 211 line.
One or more parent (or legal guardian) age 18 or over with child(ren) under the age of 18 and Champaign County residents. Family household size: max 6 people. The head of the household needs to be biologically or legally related to the child(ren). Expecting women with no current children may be housed by program (must be in last trimester of pregnancy). Guest will be allowed 3-5 day increments of stay, as long as the guests are actively participating in case management services and working toward finding more stable housing option.
Crisis Nursery is the only emergency-based childcare facility open 24-hours a day, 365 days a year that serves children from birth to age six. It is open for the entire community to access without fees or income eligibility. Families who may be experiencing a crisis are encouraged to call and begin the process of scheduling care for their child(ren).
Regional Office of Education
The Regional Office of Education is a resource for homeless families with children who are of school age. A limited emergency shelter is available. Preschool aged children also receive services to ensure access to early childhood and preschool programs. Verification of school enrollment is required. Services include providing school supplies, physical education clothing, transportation, alarm clocks, or special school fees. Funding also available for tutoring and to assist with the cost of educational summer programs.
Contact: 217-893-3219 (Monday-Friday 8:00 a.m. – 4:30 p.m.)
Daily Bread Soup Kitchen
Hot meals served daily from 11:00 a.m. – 12:30 p.m. Doors open at 10:30 a.m.
Location: 116 N. First St., Champaign
The Canteen Run is a mobile truck that offers food, drinks, blankets and human kindness to those on the streets on Sundays from 3:00 p.m. – 5:00 p.m. and Mondays/Tuesdays/Thursdays from 6:30 p.m. – 9:00 p.m. Drivers are needed and require a background check. Training is provided on the spot.
Contact: Barb Davies or Jason Fisher at firstname.lastname@example.org
The Jubilee Café
Located in the basement of the Community United Church of Christ, the volunteer-based café provides fresh, home-cooked meals every Monday from 5:00 p.m. – 6:30 p.m. to college students and local residents struggling with food insecurity.
Location: 805 S. Sixth St., Champaign (in Campustown)
Daytime Warming Centers
The Phoenix Daytime Drop-In Center
Provides a year-round drop-in center and winter daytime warming site for those in our community that need a place to be. Hours of operation are Tuesday through Friday from 12:00 p.m. – 5:00 p.m. Additional hours may be added when daytime temperatures drop below 10° and are based on volunteer manpower.
Location: 70 E. Washington St., Champaign (the former TIMES Center)
Salvation Army Stepping Stone Program and Daytime Warming Center
The Stepping Stone Program will house men, women and families who present as homeless and who commit to working the program. Capacity is limited, so agencies must contact the Program Manager before referring. The Salvation Army Red Shield Center on Market Street also serves as a daytime warming center Monday through Friday from 9:00 a.m. to 4:00 p.m.
Location: 2212 N. Market St., Champaign
Other Daytime Warming Options
Other locations to stay warm include public buildings during normal business hours (i.e. federal, state, local government buildings, libraries, etc.).
Community Resource Center
OSF Heart of Mary Medical Center. Hours 7:00 a.m. – 6:30 p.m.
Location: 1900 W. Park St., Urbana
Organization to assist individuals fleeing domestic violence.