Public Survey to Measure Effectiveness of City Communications

The City of Champaign is committed to achieving excellence communicating with those we serve.  In our ongoing efforts to attain that goal, the City has launched a new public survey to measure the effectiveness of our communications and to learn about areas in which we can improve.  The City encourages residents to take a short 10-question survey and to provide valuable feedback regarding our efforts to share accurate and timely information with the public via our website, cable channel, social media, newsletter, and other communication platforms.  The survey is available online at

“The City of Champaign is constantly evaluating and implementing new ways to keep the public informed about local government,” said Communications Manager Jeff Hamilton.  “We want to hear from the public about what we’re doing right and what areas we need to improve upon.  Gathering this information from the public is the only true way we can measure the effectiveness of our communication efforts and make improvements to meet the community’s needs.”

In addition to the online survey, paper surveys are also available in the City Manager’s Office, 102 N Neil Street, Champaign.  The survey will be available through April 17, 2016.


Contact:  Jeff Hamilton | 217-403-8710 | [email protected]