How to Report a Sanitary Sewer Backup

Any time a backup occurs within Champaign City limits, homeowners should first contact Public Works
(BEFORE contacting a plumber or sewer service)

Public Works Department
Phone: 217.403.4700

  • The reason to contact the City first when experiencing a backup is so the City sanitary sewers can be checked for problems.
  • The City will not reimburse payments to private sewer services or plumbers who discover problems with City sanitary sewers.

Sanitary Sewer Fee

The sanitary sewer fee is used to clean and rehabilitate the underground sewer lines that carry wastewater to main interceptor sewers that are maintained by the Urbana-Champaign Sanitary District (UCSD).

The fee is based on your water usage, which is provided by Illinois American Water.

The City of Champaign bills the sanitary sewer fee to each property within the Champaign City limits that is connected to the sanitary sewer system.

The revenue from the City’s sanitary sewer fee is used to operate, maintain and rehabilitate City sewers.  The UCSD user fee is used to operate and maintain the District’s wastewater interceptors, pump stations, and treatment plants.

The UCSD is a separate entity from the City of Champaign.

The UCSD is responsible for issuing the bills and collecting the sanitary sewer fee. Bills are issued bi-monthly, with an option to pay on an annual basis. Questions regarding your bill should be directed to 217.367.3409.

Overhead Sanitary Sewer Program


The Overhead Sanitary Sewer Program is administered by the Engineering Division. The program is available to single or multifamily residential, commercial and industrial properties within the City of Champaign. Applications will be considered for participation from those properties attached to the publicly owned and maintained sanitary sewer system. Properties receiving assistance from the program will be required to have any footing drain, sump pump, downspout, storm drain connections removed from the sanitary sewer at the property owner’s expense. City inspectors may inspect the subject property prior to approval for participation. Property owners are required to submit an application, which can be obtained from the Public Works Department, 702 Edgebrook Drive.

All applications must be accompanied by two or more estimates from licensed plumber.  Reimbursement will be processed based on the lowest approved estimate.  The City and the UCSD will reimburse 75% of the cost up to a maximum installation total of $7,000.  This translates into a maximum contribution of $5,250 by the City and UCSD.

A sewage ejector system, also called an overhead sanitary sewer, raises the level of sewer discharge to an elevation above the street manhole. This installation will eliminate the possibility of sewer backups caused by stormwater infiltration and inadequate sewer main capacity.

The program is not available to commercial and industrial properties.

Application form must be completed by the owner of the property.

For more information, please contact the Public Works Department:

702 Edgebrook Drive
Champaign, IL 61820