Community Relations Office

Role of the Community Relations Office

The Community Relations Office serves as a critical link between the City and our community.  The Community Relations Office works to ensure everyone who lives, works, or plays in Champaign is treated in a fair, equal, and inclusive manner, as demonstrated in the City’s mission and values and the City Council’s goal to promote quality of life for all citizens.  The City is committed to meeting this objective through ongoing public education and enforcement of the City’s Human Rights Ordinance and Equal Opportunity in Purchasing Ordinance.

The Community Relations Office works to help those who feel they have been discriminated against by investigating complaints and working with both parties to resolve issues. The Community Relations Office is assisted in this role by the City’s Human Relations Commission.

The Community Relations Office also manages and coordinates the work of the Champaign Community Coalition.  The Coalition’s mission is to identify and assist with critical community issues that impact the lives of area youth and their families.  The Coalition is a system of care network that includes: local government, law enforcement, juvenile justice, behavioral health, education, child welfare, and community based service providers.

The City of Champaign supports the rights of the LGBTQ community.  In 2017, Champaign was one of 506 U.S. cities scored during the 2017 Municipal Equality Index (MEI) and one of nine cities in Illinois. Champaign ranked in the top 25% of U.S. cities ranked this year and tied for the second highest score out of Illinois cities ranked. The MEI is issued annually by the Human Rights Campaign and measures how inclusive the City’s policies, laws, and services are for LGBTQ individuals living and working here.  Learn more at