Public Works Department January Service Requests

A total of 285 service requests from citizens and City staff were recorded during January 2013 in the Public Works Department. This count increased by 112 (65%) requests compared to the 173 requests that were received in December. The chart below tracks the number of requests recorded each day by staff.

Service Requests by Date for January 2013

For the second month in a row, the Sewer Section received the greatest number of service requests. There were a total of 65 (23%) sewer-related calls. Internal calls requiring the attention of the Building Services Section was second with 48 (17%) requests for service. Third in number was the miscellaneous group of requests at 41 (8%), which are also responded to by the Sewer Section.

Service Requests by Category for January 2013

The greatest number of calls was 51 (18%) for sewer backups. Pothole repair was second at 31 (11%) service requests. Third was for requests for treatment of slick streets at 19 (7%) calls.